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Service promise

Sunrous New Energy Technology Co., Ltd, (hereafter Sunrous) will provide the customers with the widest solutions through tracking international top techniques by technicians and cooperating tightly with our partners. In order to react to customers’ problems instantly, we provide the following techniques and services to all of our customers for 10 years:
The regulated quality guarantee period begins after delivery and acceptance.
We will offer the necessary spare parts, wearing parts and tool kits for the hardwaresystem in proportion.

 

During the first five years warranty period, the maintenance of the hardware is totally freeand no other charge.

 

During the second five years warranty period, we will continue technical support and carry on beneficial paid service. We commit to provide the spares in cost prices for the second five years.

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